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Outsourced | 
 enlarge | Director: John Jeffcoat
Actors: Asif Basra, Ayesha Dharker, Josh Hamilton, Arjun Mathur, Larry Pine
Studio: Warner Bros.
Category: Movie
This item is no longer available
Rating:  16 reviews
Sales Rank: 1785
Genre: Comedy - Romantic
Rating: PG-13 (Parental Guidance Suggested)
Media: Video On Demand
Running Time: 103 Minutes
Theatrical Release Date: January 1, 2006
Release Date: December 31, 2008 (New: This Week)
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| Synopsis:
Outsourced is a modern day comedy of cross-cultural conflict and romance. Todd Anderson (Josh Hamilton) spends his days managing a customer call center in Seattle until his job, along with those of the entire office, are outsourced to India. Adding insult to injury, Todd must travel to India to train his new replacement. As he navigates through the chaos of Bombay and an office paralyzed by constant cultural misunderstandings, Todd yearns to return to the comforts of home. But it is through his team of quirky yet likable Indian call center workers, including his friendly and motivated replacement, Puro (Asif Basra), and the charming, opinionated Asha (Ayesha Dharker), that Todd realizes that he too has a lot to learn - not only about India and America, but about himself. He soon discovers that being outsourced may be the best thing that ever happened to him. |
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| Customer Reviews: Read 11 more reviews...
Wonderful little movie January 1, 2009
Bryan (Ellicott City, MD)
1 out of 1 found this review helpful
I'm really glad this finally came out on DVD. No big American stars in it, and none needed. A delightful and gentle comedy playing on the theme of a stranger in a strange land. It's one of those movies that you don't want to end. And Ayesha Dharker is ravishing !
What's another word for delightful? and I'd love to own this on Blu-ray :-) December 31, 2008
terpfan1980 (Somewhere near Washington DC, United States)
1 out of 1 found this review helpful
A few others have said that this is a charming and/or delightful film, and I really don't want to use the same words, but being a bit short on a theasarus at the moment (yeah, yeah, I could fire up the word processor, use the theasarus function there, etc., but why do that when I'd rather have a nice Hindi word to use instead? ;-) ) I think I'll stick with those words.
This is a funny film while also being sweet and charming, but not overly so. It's a typical fish out of water tale, but with a nice modern twist. Take a customer service manager that is comfortable with his existence in a call center in the United States and force him to go run the companies new call center that has been Outsourced to India. Seems simple enough, take a few days, go check out the center and make the required improvements and then climb on the plane and go back home. If only it was that simple.
U.S. citizens tend to think of the world revolving around them and the United States, but that is far from the truth. If you've seen any episodes of the reality TV series Amazing Race you may have learned a bit about the rest of the world and also may have learned about how bad U.S. citizens can behave while visiting the rest of the world. Many times we (U.S. citizens) assume that the rest of the world should automatically understand and speak U.S. English. We also assume that the U.S. dollar should be good everywhere, and that we can find our choices of food items everywhere we go. Such is really not the case, as is evidenced by the realism that shines through this film with comedic flare.
This is a great film to watch whether or not you ever had the priviledge of traveling outside the U.S. or not. If you are lucky, you might have friends and co-workers that are immigrants. I have had just that experience, with a former co-worker that is from India. Having seen this film streamed from the by-mail/internet disc rental company on my gaming console with the green X on the controller, I was very happy to be able to show them that co-worker and her family the movie while visiting one afternoon. She and her husband (also from India) both thoroughly enjoyed telling myself and my family about how realistic things were in the film.
I would dearly love to have this film on Blu-ray or the now defunct HD DVD format. It's a very good film, and for some it might even hit the status of great. It is certainly well worth viewing, and would be a definite buy on Blu-ray (if it was available) if that was possible. On DVD, well, I'm holding out for now in the hopes it eventually comes out on Blu-ray, but at the right price it would be a nice addition to anyone's collection.
 Great movie December 22, 2008
M. Brennan (USA)
1 out of 1 found this review helpful
I rented it based on all the reviews here and it was a terrific movie. Definitely like "Office Space" but more substantive and timely. Funny, good script, well acted and set in India which creates a setting for the humor and timeliness. Rent it!
 Struggles to reach average December 7, 2008
Alaina Mccormick (Gilbert, AZ United States)
1 out of 4 found this review helpful
5 Stars? Really? So this is up there with 'The Godfather' and 'Citizen Kane'? Look, I get that this is supposed to be a lighthearted romantic comedy but it was utterly predictable and dull, with a cliched "fish out of water" plot right out of Scriptwriting 101. Sample scene: man tells his boss there is no way he is traveling to India. Want to guess what the next scene will be? The whole film is like this, moving from one predictable plot point to another with obvious jokes so blunt that they could be punctuated with a rimshot on the soundtrack. Josh Hamilton in the lead role doesn't help much as he is too bland to conjure any believable chemistry with Asif Basra.
Yes, a lot of the events in the film are the types of things an expat would experience traveling and working in India. But a film needs more than veracity to achieve greatness -- and this film is not great - or even good.
Covers alot of Indian Culture and humor in a hour and half November 24, 2008
Golden Lion (North Ogden, Ut United States)
1 out of 1 found this review helpful
1. Outsource is a fun movie filled with Indian humor and culture. Mr. Todd Anderson, an American VP of market is told that his department is being outsourced to India and his job will require him to travel to India and train the new manager. Todd must go to keep his stock and allow them to vest.
2. Todd arrives in Mumbai, but his name is misspelled, as Toad and he misses his ride, but elects to take a second-class 3 wheeled transportation vehicle. Todd is exposed to the congestion of India, packed trains, roads blocked by cows, a man urinating in the street, and Gola giving him stomach cramps and diarrhea.
3. The Indian sourcing team must reduce their call time to 6 minutes. Todd learns from another American that the best he can hope for, is 8 minutes. Todd appoints Asha as assistant manager help reduce call time. Asha convinces Todd, to request company products, as incentive, to reduce time, and assist with product understanding. Smith denies the request telling Todd to "think bottom line" and Todd tells Smith, he is introducing the product to a billion people. Smith tells Todd that the product will be sent DHL. The products arrive but in a different area sharing the same street address.
4. The Indian humor occurs when Todd and Asha travel to retrieve the merchandise, Todd requests the Goddess of destruction to destroy something which becomes the ferry boat; the two are forced to come together and stay a hotel and pay to price, 78 dollars. The two fall in love with each other, but Asha does not want the relationship revealed because it would soil Asha's arranged marriage.
5. The Indian team reduces call time below six minutes. Smith arrives in India, discovers the call center is flooding with water, informs Todd the company has been bought out by a larger company; instructs Todd to shut down the Indian call center, fire the staff and take what he has learned too open a call center in Shanghi. The glass for the window finally arrives, management demands finally payoff, an aspect of Indian humor. Prior response to Todd's demands to decrease call times was "Work faster and faster".
6. No more borders, people around the world are doing the work of America, companies leveraging labor reduction costs, products exchanging across borders, competition increasing variety and availablity, internet increasing product knowledge and simplifying buying, and platforms emerging. Outsourcing should not drop the cost of the product. The appeal of Outsourcing is decreased labor costs, taxes, and increased profit margins, destablizing domestic labor employment, redistributing skill interest, fueling training, decreasing pensions & healthcare funds, and weakening union cohension. Sophisticated software, networks, and programming languages have created a platform representing an invisible continent. The platform drives customers to an open platform for purchases, complaints, and technical services. India will receive more service oriented business and use platform technology to connect to the customer base. The powerful and important platforms will be determined by the crowds that it attracts. Todd highlights the trend by saying, "You actually like this stuff".
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